Scheduling
Scheduling with Lotte as your co-pilot.
Aldor schedules Hauswirtschaft, Begleitung, and Betreuung in one model that helpers on the phone and dispatchers at the desk share in the same second. Recurring shifts, multi-helper tours, vehicle assignments — double-bookings are prevented in the background. Lotte suggests, you decide.
How Aldor thinks about tours
A tour is not a shift.
Aldor thinks in visits. A visit has a client, a helper, a service, a window. From that, the day, the week, the month build themselves — automatically, with suggestions, always correctable. ArbZG rules are baked in: 8 hours daily, 11 hours' rest, 30 minutes' break beyond 6 hours. Aldor refuses to save tours that would break them.
You change the tour at 14:32 — the helper sees it at 14:32 on the phone. Nobody has to phone, nobody has to say „please restart the app“. And when Lotte sees a tour driving the same street twice, she proposes a swap — one click and 24 minutes a day are saved.
The tour belongs to the helper, not to the software. The dispatcher proposes, the helper confirms — or declines, with a reason. If a helper declines, Aldor learns: the same helper gets that client suggested less often in future, without anyone configuring a filter.
Live in Aldor
A week. Six helpers. Fourteen clients.
Aldor · tour planner
scheduling/tours/2026-04-30Frau Becker
Hauswirtschaft
Herr Schulz
Begleitung
Familie W.
Companionship
Frau M.
Hauswirtschaft
Herr P.
Spaziergang
Frau B.
Companionship
Familie W.
Hauswirtschaft
Herr T.
Errands
Frau M.
Conversation
Frau Becker
Companionship
Herr S.
Hauswirtschaft
Frau K.
Conversation
Lotte suggests
Lara has a conflict at 14:00: two visits overlap. If you move Mrs Becker to 14:30, it fits — Karin has a free slot at 14:00 and is qualified to cover.
From tour, qualifications, and helper availability.
Demo data — no real clients, no real helpers. What you see here is the actual Aldor surface, with the same components as after sign-in.
Three things that make the difference
What makes Aldor different.
Instantly on every screen
Dispatcher changes at 14:32, helper sees at 14:32. Standard, no checkbox.
Lotte sees what you miss
Tour conflicts, ArbZG violations, free helper slots that match open visits — Lotte proposes, with reasoning. You click, Aldor acts.
Recurrence patterns
Frau M. is accompanied to the cardiologist on Mondays at 09:00, every two weeks. Aldor recognises the pattern and turns it into a template — set up once, runs on its own.
My dispatcher saved 90 minutes a day in the first week. My gut says it was more.
Read on
Documentation
What was delivered — instantly, mobile, signed.
Helpers document on the phone, in the client's home, in 30 seconds. Client signs with a finger, helper with a PIN. Securely stored, complete history for the recognition audit — even with no signal.
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Billing
§ 45b to the Pflegekasse, plus DATEV for the tax advisor.
Aldor collects every visit, allocates it to the § 45b budget, generates the Pflegekassen collective invoice and a balance receipt to the client — and in the same run produces the payroll dataset for the tax advisor. GoBD-compliant, with gapless invoice numbers.
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Customer portal
Your brand. On your families' phones.
Families open a portal in your brand. They see when the helper will arrive, how much of the relief budget is left, and can propose changes themselves. You stay in control — requests don't go anywhere until you say yes.
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Tour built, conflicts spotted
See your scheduling in real time.
We build a typical weekly plan with you, with real helpers and clients. You see what Lotte suggests — and how fast a sick day gets redistributed.