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White-label customer portal
End customers see your brand, not ours.
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Included. Your domain, your colours, your sender email. |
Not possible — a spreadsheet has no brand. |
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Live tracking for end customers
Families see when their helper will arrive.
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Included. Arrival time in real time, without exposing the helper's movement data. |
Not possible. |
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§ 45b budget overview for end customers
Families see what's left of the relief budget.
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Included. Live balance, monthly summary. |
Manual Excel column; never updated in real time. |
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End-customer self-reschedule
Booking requests instead of phone calls.
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Included. Request from the family, approval by you, every step logged. |
Phone call or email. |
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Documentation on the phone
In the client's living room, signed with a finger.
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On any smartphone, around 30 seconds per visit, even without signal. |
Paper slips, typed up later — or photographed into a WhatsApp group. |
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Pflegekassen billing
Aggregate invoice with assignment; remainder direct to client.
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One click per month, with payroll and bookkeeping export. |
Manual math, Word letter, print, envelope. |
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Tax-advisor connection
DATEV or Lexware, no CSV ping-pong.
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DATEV and Lexware export included; interface for your own tools available. |
None. Hand-rolled CSV exports. |
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Drafting help for emails
Family reminders, payment chasers, replacement planning.
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Aldor proposes, you read and sign off. Nothing leaves without your confirmation. |
None. You write every email yourself. |
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Tenant isolation
Other Aldor customers can't see your data.
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Strict separation in the database. Even we only read when you grant access during a support case. |
Whoever has access to the file sees everything. |
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Where your data lives
Server and backup location.
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Hetzner data centres in Nuremberg and Falkenstein. Backups stay in Germany. |
Local or OneDrive — depending on who set it up. |
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From contract to first visit
How long setup takes.
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Two weeks, in the contract. For larger imports we handle migration ourselves in the first six months. |
Already in place; you have it. |
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Contract term
How long you commit.
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Monthly or yearly cancellable. No automatic renewal beyond the term. |
No commitment — Microsoft 365 from €5.60/month. |
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Pricing
List prices or on request.
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List prices on the website. From €49 per month. |
€5.60–22.90/month (Microsoft 365). |
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What the software is for
Provider's main target group.
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Alltagshilfen under § 45a SGB XI in Germany. |
Universal spreadsheet tool. |