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Pricing

Honest prices. No table acrobatics.

Three plans. List prices on the website. Up to 40 % reimbursed by your Pflegekasse. Increases at most once a year, with 90 days' notice.

To get started

Klein

When you want to schedule your first five helpers and replace Excel.

39 €

per month, all helpers included

plus 19 % VAT

  • Client records, helpers, scheduling — up to 5 helpers and 30 clients.
  • Mobile documentation on any smartphone.
  • Monthly collective invoice to the Pflegekasse, § 45b.
  • Lotte suggestions in the morning briefing and tour anomalies.
  • Email support, next-business-day reply.
Start free trial

30 days, no credit card

Most popular

For growing providers

Standard

When Aldor becomes the software your dispatcher uses eight hours a day.

from

7 €

per helper · per month

from 49 € / month (5 helpers included)

At 10 helpers: 70 € / month

plus 19 % VAT

  • Everything in Klein, plus —
  • Unlimited helpers and clients, multiple parallel contracts per person.
  • Payroll prep with DATEV-LODAS export to the tax advisor.
  • Werkstudent and Minijobber tracking, qualifications with expiry reminders.
  • Lotte drafts relative emails and sick-day redistributions.
  • Public REST API with own tokens, phone support same business day.
Start free trial

30 days, no credit card

For multi-site operators

Pro

When you run two or more sites — and the owner can't decide everything personally any more.

from

15 €

per helper · per month

from 99 € / month (5 helpers included)

At 10 helpers: 150 € / month

plus 19 % VAT

  • Everything in Standard, plus —
  • Multiple sites with separate accounting.
  • Single sign-on (SSO), agent tokens for AI integrations, custom Lotte templates.
  • Dedicated customer success manager.
  • 4-hour SLA, Mon–Fri 8am–6pm.
  • On-site training during onboarding.
Book a demo

30-minute personal call

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Aldor raises prices at most once per year, never without 90 days' notice, never for existing contracts within their minimum term.

§ 8 (8) SGB XI · Digitisation grant

Up to 40 % reimbursed by your Pflegekasse.

Recognised § 45a SGB XI providers can claim up to €12,000 once — for software that digitises documentation and admin. Aldor meets the technical requirements.

01

Up to €12,000

Maximum one-time grant, 40 % of eligible costs.

02

§ 45a-recognised

Eligible — providers with state-level recognition.

03

Through 31.12.2030

Apply to your Pflegekasse for as long as the programme runs.

04

We help

Application paperwork prepared — even if you ultimately choose a different tool.

Walk through the application Start free trial

Compare

What's included in each plan?

An honest overview, no asterisks. If something is missing here, it's missing in the product too — and if it's in the product, it's listed here.

Feature Klein Standard Most popular Pro
Scheduling with helper assignment
Mobile leistung documentation
Number of clients 30 — —
Number of helpers 5 — —
Digital Abtretungserklärung
Collective invoice to the Pflegekasse
Reports for the Anerkennungsbehörde —
Number of sites 1 1 —
Public REST API —
Single sign-on — —
Dedicated customer success manager — —
Guaranteed response time (SLA) — —
Onboarding Self-serve, with guidance Guided, online On site

Before you ask

What owners ask most.

Nothing hidden, nothing dressed up. If a question is missing here, write to us — we'll add it.

How long is the contract term?

You choose monthly or annual. With monthly billing you can cancel at the end of the month. With annual billing you can cancel at the end of the term. There is no two-year minimum, no automatic renewal into a second year, no hidden clauses.

What happens to my data if I cancel?

You get a full data export as CSV plus a PDF archive of signed documents. We delete your data 30 days after contract end unless you say otherwise. Until then you can return without data loss.

Can I export data without cancelling?

Any time. Clients, helpers, tours, Leistungsnachweise, invoices — as CSV, as PDF, as JSON via the API. Your data belongs to you, not us.

Are prices net or gross?

All prices on this page are net, plus 19 % statutory VAT. Example: Standard with 10 helpers (annual) = €70 net / month = €83.30 gross / month.

How does the 40 % Pflegekasse subsidy work?

§ 8 (8) SGB XI funds digital applications for recognised care providers up to 40 % of cost, max €12,000 one-time. § 45a SGB XI providers are eligible. We hand you the application paperwork pre-filled — you submit it to your Pflegekasse. The programme runs through 31 December 2030.

What counts as a "helper" in billing?

Any team member with an active employment in the billing month — full-time, Werkstudent, or Minijobber. Someone who joins on the 15th is billed pro-rata. Team members without an active employment that month don't count. Shared logins are forbidden and technically prevented.

Am I actually an Alltagshilfe?

If you're recognised under state law (AnFöVO NRW, UstA-VO Bayern, or comparable) as a § 45a SGB XI provider and you primarily deliver Hauswirtschaft, Begleitung, or Betreuung — yes, Aldor is built for you. If you primarily deliver Behandlungspflege or Grundpflege under SGB V/XI you'll need specialist nursing-service software; get in touch and we'll point you to good options.

How do I switch from Excel to Aldor?

You upload your client and helper lists as Excel or CSV. We take what you have — even if it's twenty columns and three merged cells. If your onboarding takes 60 minutes or more, we do the migration for you. Free for the first six months.

Where is my data hosted?

Hetzner Online GmbH, data centres in Nuremberg and Falkenstein. Both ISO-27001 certified. Data-processing agreement ready to sign, EU subprocessors named. Backups never leave Germany.

What does support look like?

Klein and Standard: email support, next-business-day or same-business-day reply. Pro: dedicated customer success manager, available by phone 8am–6pm Mon–Fri, guaranteed 4-hour response. Across all tiers: no field-service-bot tickets, no hold music, no "Please reference ticket no." politeness.

Get started

Let's talk briefly.

A demo takes thirty minutes. You show us your day. We show you Aldor with your data. If it doesn't fit, we'll say so.

Start 30-day free trial Book a demo

Straight to the founders. No form, no sales team.